How to Fix the Flapper on Your Toilet's Flush Valve

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A Running Toilet Usually Has a Flapper Problem

Adjustable toilet flapper

A simple toilet part known as the flapper is responsible for two of the most common problems with toilets. 

What Is a Flapper?

When you flush your toilet, the flapper, which is a contraption in the tank, drains water from the tank and into the bowl, making the water go down.

Fortunately, the answer to both these problems is usually pretty simple, and fixing it involves an adjustment to the same simple toilet part. To determine which adjustment to make, first, locate the flapper and watch what happens when you flush the toilet

Observe the Flapper to Diagnose the Problem

toilet tank flapper flush valve

Remove the cover from your toilet tank and look down at the large opening in the bottom of the tank. This is the flush valve, and in normal operation, there is a rubber or vinyl flapper designed to lift up away from the flush valve when the toilet handle is pressed to start the flush cycle. At the end of the cycle, the flapper is supposed to settle back down into the flush valve opening and seal it tightly until the next flush cycle is initiated. 

  • If the toilet doesn't flush completely unless you hold the handle down, it is usually because the flapper is not lifting fully away from the flush valve. 
  • If the toilet continues to run, this almost always occurs because this flapper does not fit properly into the flush valve opening. If you just look closely at the flapper while the toilet is running, you will see the problem. Because water is continuing to leak down through the flush valve into the toilet bowl, the water level in the tank never rises high enough to shut off the water flow. 

Once you determine which problem you have, look for the corresponding fix below. 


Watch Now: How to Replace a Toilet Flapper

Note: Very old toilets may use a tank ball with lift rod rather than a flapper and lift chain to seal the flush valve opening. If this is your situation, consider replacing the flush valve unit with a more modern assembly. Modern kits offer a single piece that includes the flush valve, the refill tube, and flapper all in a single plastic unit.

If You Have to Hold the Lever Down Completely to Flush the Toilet

flush valve repair kit

One of the most common toilet problems is having to hold the flush lever down to flush the toilet. Fortunately, this is an easy fix.

The problem is caused by too much slack in the lifting chain that connects the flush lever to the flapper. When the chain has too much slack, it cannot lift the flapper high enough to allow the full amount of water to flow down through the flush valve; it closes prematurely, thereby stopping the flush.

To fix this problem, simply adjust the chain length so there is about 1/2 inch of slack. If the leftover chain hangs down too far and interferes with any part, trim the length of the leftover chain.

If the Toilet Continues to Run After It Flushes

Erin Huffstetler

Sometimes water in the toilet tank will continue to flow even after the flush is completed. The problem is annoying, and it can be a tremendous waste of hundreds of gallons of water if it isn't fixed. 

This usually is caused by another issue with the flapper. When the flapper doesn't tightly reseal against the flush valve, water will continue to flow down into the toilet bowl. Because the water level in the tank never reaches the level necessary to shut off the water supply valve (ballcock), fresh water continues to enter the tank endlessly. 

There are several different fixes you can try here: 

  • Make sure the lift chain is not so long that it pinches between the flapper and the flush valve. If it is, water will leak down into the toilet bowl after the flush. Shorten the chain slightly so it doesn't get pinched beneath the flapper. 
  • Make sure the flapper is properly aligned so it seals correctly against the flush valve opening. You may be able to make small adjustments to the flapper that magically stop the leaking. 
  • If the rubber of the flapper is old and cracked, it will be unable to seal the flow of water into the tank. In this case, you'll need to replace the flapper. Or, you can replace the entire flush valve/flapper assembly with a convenient repair kit.