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Water damage can take a big toll on your home, office, or commercial property. In fact, damage related to one inch of floodwater can cost more than $25,000 to restore, according to the Federal Emergency Management Agency.
Whether you live in a flood zone, near a river, or a coastal line, you want to make sure you have a plan in case a problem occurs. Water damage needs to be addressed as soon as possible, as the accumulation of water can rapidly ruin walls—including both the paint and sheetrock as well as floors and create mold and bacteria buildup. Mold starts growing 24 to 48 hours after a surface has been exposed to water and can cause illness such as coughing, wheezing, skin rash, or burning eyes, according to the Centers for Disease Control and Prevention (CDC).
Water damage restoration services offer water removal, full cleanup, dry out, and dehumidification and restoration of the property, including personal belongings. In some instances when the water has damaged the structure of your property, walls may need to be taken down and carpets may need to be removed. In others, some water damage restoration services companies may even offer full repair and reconstruction services. To make things easier, here are the best water damage restoration services.
The 6 Best Water Damage Restoration Services of 2020
Best Overall: PuroClean
PuroClean offers restoration services to homeowners, insurance companies, commercial businesses, and property managers across Canada and the United States, with more than 280 locations nationwide. The company’s water damage restoration services include water removal, emergency water extraction, drying and dehumidification, carpet restoration, and mold and odor removal.
It has created the “PuroClean QuickDry System” that can save between 15% and 40% from your insurance claim costs and can get your property back to normal in less than three days, depending on the severity of the damage. The technicians examine the full extent of your property to assess the visible and unseen damage using technology such as moisture detectors and hygrometers to help the technicians complete a thorough cleanup of your property.
The company provides a 24/7 emergency hotline that connects you with your local area office and can dispatch a team within a few hours. It can also provide you with documentation of the work it's done for your insurance company, if needed. To get more information and an estimate, contact your local PuroClean office.
Best for Nationwide: ServiceMaster Restore
ServiceMaster Restore provides residential and commercial services for a thorough cleanup, water removal, drying and dehumidification, content and document drying and restoration, and more. It can help you with any water-related damage from pipe ruptures, roof leaks, basement floods, water contamination, sewage backups, storms, hurricanes, etc.
The company's team of restoration technicians will test your property to make sure all areas affected are completely dried. With its MasterMoment program, which was created to ensure all customers are satisfied, the customer service team works closely with your insurance provider and adjuster to deliver a smooth claims process.
The team will communicate and walk you through the entire restoration process, and within 24 hours, they will contact your insurance agent to set expectations and check the claim status.
To get an estimate, fill out a form on ServiceMaster's website or call your local office to schedule an onsite inspection. The company's emergency team is also ready to assist you 24/7.
Best for Residential: Amerestore
Amerestore was founded in 1989 and offers recovery services in Florida, the Gulf Coast region, and the East Coast.
The company provides water damage restoration, cleanup services, storm and hurricane cleanup, and more. Its 24/7 emergency services are delivered by certified professionals who are ready to get your home back to normal.
Whether the damage has been created by a broken water pipe, a building flood, or storm, the Amerstore team will help you with the cleanup and repairs, remove all standing water, determine what can be restored or not, and dry and dehumidify your property.
For your peace of mind, all Amerestore technicians are certified by the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) and follow Occupational Safety and Health Administration (OSHA) and US Environmental Protection Agency EPA guidelines.
Amerestore works with all insurance companies and covered losses will be charged directly to your insurance provider, meaning you only have to pay your deductible, if applicable. It will work with your insurance company to get approval for the work that needs to be done. To request an estimate, complete the form on the company's website or contact your local Amerstore location directly.
Best for Commercial: BMS CAT
BMS CAT came to life in 1948 and began offering water damage restoration services a year later when its hometown in Texas was affected by a hurricane. The company offers restoration services across 30 locations within the U.S. and its 24/7 call center can dispatch a team to your location when needed.
The water restoration team will assess your business to identify the water source and repair it if necessary, quantify the damage, extract and remove the water, dry out all affected areas, clean up and sanitize your belongings and structure, and, last of all, restore the property to its original condition.
All of your office equipment will be moved and stored in a secure facility until the cleanup process has been completed. Its restoration service team can help recover documents, books, media, films, X-rays, hard drives, and special collections for hospitality companies, educational facilities, museums, manufacturing businesses, healthcare entities, government agencies, and more.
The BMS CAT team will work closely with your insurance provider to make sure your business is back on its feet as soon as possible. To request a quote, contact the company’s national call center or your BMS CAT local office.
Best for Customer Services: Delta Restoration Services
Founded in Denver in 2006, Delta Restoration Services is a full-service restoration firm that offers residential and commercial services.
The Delta Restoration Services team has professionals on call 24/7 who follow the IICRC code of ethics and are ready to be at your property within two hours or less. It offers thorough cleanups, restoration, and full reconstruction if needed. Its technicians will assess the damage, create a comprehensive work plan for your approval, and offer a free estimate for your convenience.
To request a quote, contact the 24/7 hotline to be connected to your local office, or simply go to your local Delta Restoration Services website and start a live chat with an agent who will connect you with technicians within minutes.
Delta Restoration Services works closely with most major insurance companies to make sure they have all the paperwork needed to process your claim. At the end of the project, it will provide a detailed document of the work that has been done for your property records.
Best for Quick Replies: Service Team of Professionals
Service Team of Professionals serves residential and commercial properties, offering full cleanup, water removal, drying, and reconstruction services. It uses powerful equipment, such as submersible pumps and pro-grade extraction technology, to remove the water faster. It places professional-grade fans, air movers, and dehumidifiers strategically to get your location back to its previous condition.
There's a 24/7 emergency hotline always ready to send a team to your property; it can arrive within 90 minutes, the fastest of all the companies on this list. The emergency team will do a thorough inspection of the damage to your property’s floors, carpets, carpet pads, walls, and more. Next, it will provide you with a plan of action for your review and will get to work as soon as you approve it.
Service Team of Professionals are fully vetted, trained, and insured and will provide you with an upfront estimate, when appropriate. To request a quote, contact your local office or fill out a form on the company's website.
How We Chose the Best Water Damage Restoration Services
We took a look at more than 20 different water damage restoration companies and selected the ones that offer coverage in major cities across the U.S., a 24/7 emergency response team, and residential and commercial services.
We chose ServiceMaster Restore as the top nationwide pick because of its more than 1,200 locations in all 50 states, while we selected Service Team of Professional for its quick replies, which includes an arrival time of 90 minutes or less. We picked Delta Restoration Services for its customer service because it offers live chat support and provides assistance within minutes. Finally, we chose PuroClean as our best overall choice for its extensive offering of services and its 24/7 emergency assistance hotline.
What Are Some Common Water Restoration Services?
Water restoration companies offer a variety of services depending on the origin of the damage. Most of the services offer containment of the damage, water removal, cleanup, drying, dehumidification, restoration of the property and personal belongings, and reconstruction.
When Should I Use a Water Restoration Service?
If you experience a flood, a severe roof leak, or an overflow of your toilet or tub and the water has seeped into your walls or carpets and is dripping from your ceilings, that’s a sign you will need the assistance of water restoration services. One of the most important things when it comes to water damage is that you need to act fast to minimize the damage and the growth of bacteria or mold.
How Much Do Water Restoration Services Usually Cost?
Water restoration services vary depending on the severity of the damage and the cause. The average cost to repair a water-damaged property is about $1,500 to $2,000, according to quotes that we received for services that include water removal, drying, and dehumidification. However, the cost can go up to roughly $25,000 or more, depending on the size of the property, geographic location, and the extent of the damage.
Are Water Damage Restoration Services Covered by Insurance?
Most homeowner insurance policies will provide coverage for water damage (other than related to flooding) as long as it isn't due to the negligence of the residents. Since flood-related water damage is not covered in most homeowner insurance policies, you will need to buy a separate policy if you live in a flood zone. Flood insurance is available through The National Flood Insurance Program.