The virtual call center industry offers bilingual jobs in many languages, making it a good option for bilingual people seeking home-based jobs. Typically bilingual call center jobs pay a little more than non-bilingual ones.
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About Bilingual Call Center Jobs
Because so many companies operate globally, bilingual jobs in home call centers are common. Though Spanish is one of the most popular languages for bilingual jobs, dozens of other languages are needed.
In many cases, call center jobs offer two rates of pay, one for English-only agents and a higher one for agents who are bilingual. (For more information on salaries, see this article on Call Center Pay Structures.)
Scroll down to see a list of companies, but remember companies' needs for language skills are always changing, so check the companies' websites frequently. Also keep in mind that there are many other types of bilingual jobs too. Also, see these list of translation jobs and online teaching jobs.
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New York-based floral company regularly hires for at-home call center jobs on a temporary basis for seasonal employment. It does occasionally hire permanent (particularly bilingual), at-home call center agents as well. Must live in the following states: Florida, New Mexico, New York, Ohio, Oklahoma, Texas or Virginia.
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Canadian market research company hires for virtual call center jobs and mystery shopping jobs. Bilingual jobs in French or Spanish available for the home call center jobs. Must live in Canada for call center jobs.
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Home-based agents take in-bound customer service and sales calls for various clients. Reps at this business process outsourcer (BPO) are paid an hourly rate of around $9, and training is paid. Requires a minimum commitment of 20 hours per week with up to full-time hours available. Bilingual jobs in languages such as Spanish, Mandarin, and Cantonese available. See more BPO jobs.Continue to 5 of 24 below.
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Call center company hires at-home agents as employees in various U.S. states for full- and part-time positions. Agents bilingual in Spanish are needed.
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Company's customer service agents are employees who handle billing, sales or technical troubleshooting calls for the company's clients. They are paid at a per-minute rate, per-call or minimum wage. Training is paid. Some bilingual jobs are available.
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Apple at Home is a work at the home call center program from Apple that is part of the company's AppleCare department. Use the keyword "home" in the company’s job database. It recruits French and English bilingual agents who live within 100 miles of Markham, Ontario.
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The travel division of American Express hires bilingual virtual travel agents and call center agents with experience in reservation systems in the U.S., U.K., Canada, and Australia. Use "virtual" "telecommute" or "work at home" as keywords to find a job online in its database.Continue to 9 of 24 below.
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FORTUNE 500 company, owned by Xerox, provides business process outsourcing (BPO) and information technology solutions. The company offers part-time employment (paying $10/hr) for home call center agents, bilingual (Spanish) preferred. Use "work at home" a keyword in company's careers database.
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Extended warranty company pays home-based customer care reps $9-10 per hour to take inbound calls. It hires both work-at-home and office-based call center agents to troubleshoot and provide customer service for its clients. New hires who live within 50 miles of a brick-and-mortar training site must train there; others can train virtually.The company's clients include Best Buy, Lowe's DirecTV, Walmart, GameStop, AT&T, and Gateway. Hires agents bilingual in Spanish/English also.
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Homeshoring company specializes in delivering concierge and virtual call center services for the "high-value customers" of its corporate clients. Its home-based agents handle customer requests via phone, e-mail, and chat and research and fulfill requests from customers in the United States and abroad. Offers full- and part-time hours but agents must commit to certain availabilities. Fluency in English is required. Fluency in French, German, Spanish or Italian is a plus.
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Agents take inbound calls to do third party verification for utility, cable, and financial services clients. Agents can choose shifts as short as two hours. Pay is $8.50/hour. Agents bilingual in Spanish needed.Continue to 13 of 24 below.
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Formerly CenturyTel and EMBARQ, CenturyLink is a provider of voice, broadband and video services for consumers and businesses in 33 states. Work at home call center jobs pays around $10-11/per hour. Bilingual encouraged to apply. Search job database using "work at home." Work at home jobs is based in FL, IN, KS, MN, MO, NC, NE, NJ, NV, OH, PA, SC, TN, TX, VA, and WY.
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The company hires sales and customer service agent who work at home, selling and servicing customers shopping for cruise vacations. Spanish-speaking agents are needed.
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Car rental company hires work-at-home reservation agents who speak French and English in the U.S. and Canada. Pay for bilingual agents is approximate $1.50/hour more than English-only agents.
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Hotel chain's Hilton@Home program hires motivated, work-from-home sales agents for customer care and reservations. New hires receive in-depth training and support. Bilingual jobs in Spanish or Portuguese earn $1 per hour more.Continue to 17 of 24 below.
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Airline hires some home-based customer service representatives as employees. Bilingual ability may be required for some call center jobs. Travel to Salt Lake City, UT, the office may be required.
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This company hires work-at-home interpreters for telephone work. Must live in United States, Canada, Colombia, Mexico, Puerto Rico or the United Kingdom.
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The company hires independent-contractor, call-center agents, including licensed insurance agents, for a variety of positions including outbound sales, bilingual customer service (Spanish and French) and financial services.
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Call center and chat agents provide tech support. Spanish-speaking agents are needed.Continue to 21 of 24 below.
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Global business process outsourcing (BPO) company hires associates In some U.S. states and the U.K. to work from home as call agents and other fields. TeleTech@Home's call center agents are employees, not independent contractors. These call center agents perform sales, customer service, and technical support. Agents bilingual in Spanish, German, French, Catalan, Dutch and many other languages are hired. Pay is $9-10/hour. See more BPO jobs.
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The global company hires tech support agents who work from home in several U.S. states and Canadian provinces. French speaking (a possibly other languages) are needed.
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Work at home call center agents takes incoming calls from customers dealing specific U-Haul moving centers across the US and Canada. English/French bilingual agents needed in Canada. Representatives answer general questions, take reservation and/or provide roadside assistance. Paid training.
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The company contracts with agents to do call center and data entry jobs for clients. Pay ranges from $7.20 to $30 an hour. Call center projects include order processing, reservations, enrollments, customer service, sales, market research and technical support. Applicants who successfully complete a two-part online test are placed on a list and notified when a project becomes available. Hires agents bilingual in 32 different languages including Mandarin, Portuguese, Bengali, Spanish, Italian, French, German, Greek, Vietnamese, Tagalog, Punjabi, Japanese, Hindi, Romanian, Polish, Russian and Arabic. Accepts agents from outside the U.S., for some projects.