Very often working at home is, surprisingly, based on where your home is. And if you live in Rhode Island and you are looking for a work-at-home call center job, you will want to check out this list of companies that will hire in your state because not all of them will. Some states have a lot of virtual call center companies, while others have few. Unfortunately the Ocean State is at the "fewer" end of the scale.
However, this list is by not definitive; there may be some on this more general list of call center companies that also hire in Rhode Island so check it out as well.
Apple At-Home Advisors
The Apple At-Home program, which is part of the company's AppleCare support department, hires both college students and non-students for full- and part-time positions as phone and chat reps. In Rhode Island it hires mostly non-students. Apple hires employees (as opposed to contractors) to offer customer service and tech support. Apple provides a computer and phone, but there may be other costs for the employee in starting a home office. Use the keyword "home" or narrow your location to Rhode Island and browse the company’s job database. Apple recruits from Providence and often is looking for Portuguese-speaking agents for its Brazilian customers.
Employees of this company work in a range of call center jobs jobs including sales and customer service.
Additionally ARO employs insurance auditors and LPNs and RNs to work from home.
Extended warranty company (formerly known as NEW Corp) pays home-based customer care reps $9-10 per hour to take in-bound calls. It hires both work-at-home and office-based call center agents to troubleshoot and provide customer service for its clients.
Hires agents bilingual in Spanish/English also. More Bilingual Call Center Jobs
Carenet Healthcare Services
Medical call center company hires registered nurses to work from home in its "care advisor" positions. Pay is $25/hr. Other call center jobs for non-nurses in the company are not work at home. Full-time, overnight work may be available and/or required See more nursing jobs from home.
This company hires registered nurses (RN license in Rhode Island is required) to perform telephone triage. It requires 3 years of clinical experience in pediatrics and adults and 1 year of using triage software. its nurses are paid on a per-call basis but it does have a minimum hourly rate that is paid when call volume is low. More Medical Call Centers
Company hires independent contractoragents, including licensed insurance agents, outbound sales, bilingual customer service (Spanish and French) and financial services. Agents are paid based on minutes of talk time plus sales commissions or incentives in some cases. Agents must become "certified" to work for individual clients. This certification is not paid.
There is also a fee of $50 (or sometimes more) for background check and possible equipment costs (see home offices for call center jobs).
Cloud-based medical record system hires customer support and sales professionals with knowledge of medical documentation systems to work from home.
Company provides tech support services for its clients, using work-from-home chat and call center agents. Its remote services technicians answer inbound calls.
Company hires employees as inbound work-at-home agents, selling magazine subscriptions. Pay with incentives is $10-$14 an hour.
Work-at-home call center employees take incoming calls and answer general questions, take reservation and/or provide roadside assistance.
Home call center agents at this company, which hires in Rhode Island, are independent contractors (part time only), who make verification calls for company's clients, which are primarily from the newspaper industry.
They must be accept a variable schedule of at least 16 hours and work weekends. Compensation is a base pay and incentives, so as a contractor there is no guarantee that you will make minimum wage. Ver-A-Fast's call center reps use a predictive-dialer system.
Independent contractor, virtual call center agents handle technical support, sales, ticketing and customer service for Working Solutions' clients. There are also some work-at-home data entry and editing jobs.