Most homeowners will call in an electrician for advanced electrical jobs, and legitimately so. Running a new circuit or adding a sub-panel are major tasks. But fixing an electrical outlet is a different matter. Most outlet problems can be solved quickly and inexpensively by the homeowner.
Fortunately, electrical outlets are simple, inexpensive devices. Regular (non-GFCI) outlets have no moving parts that can wear out. If they do fail, they can be easily replaced. GFCI outlets tend to have a higher failure rate. Again, GFCI outlets can be replaced on a one-for-one basis relatively easily.
Most problems are simple to fix because they are localized either in the outlet or in the service panel (circuit breakers). If you imagine that the issue involves pulling down drywall to access electrical cables or crawling around attics, this often is not the case. The source of the problem is usually at one end or the other. As a result, access is easy and components are simple to purchase at your nearest home center.
GFCI stands for Ground Fault Circuit Interrupter. A GFCI outlet, usually found in kitchens and bathrooms, cuts the electrical power draw when it senses a short. A GFCI outlet can be identified by the TEST and RESET buttons on the face.
Permits and Codes
Permitting may or may not be required. In many municipalities, homeowners are allowed to fix or make one-for-one repairs and replacements of outlets without applying for a permit. Be sure to check with your local permit office. Even if permitting is not required, all repairs must be made in accordance with National Electrical Code standards.
Circuit and service extensions
Circuit and service alterations
Install a new electrical outlet
Install a new light fixture.
Replace circuit breakers and fuses
Replace light bulbs and fluorescent tubes
Replace conventional or GFCI outlets
Replace existing garbage disposal or dishwasher
Before working on an outlet, turn off the circuit breaker on the service panel. Test the outlet with a voltage tester to double-check that it is not powered. If you feel unsafe in any way, call a licensed electrician.
Tools and Supplies You Will Need
Depending on the problem, you may need any of the following tools or materials:
- Flat-head screwdriver
- Phillips head screwdriver
- Replacement outlet (15 amp, 20 amp, or GFCI)
- Voltage tester
- GFCI tester
How to Fix an Electrical Outlet That Isn't Working
Proceed sequentially through these steps. If a step does not work, go to the next step. Nearly all electrical outlet problems can be solved by one of these steps.
- Check whether this is a GFCI outlet. If so, press the reset button. Reset buttons are spring-loaded and can be hard to reset. Press with the tip of a flat-head screwdriver. This must be done while the circuit breaker is still on.
- Go to the electrical service panel and see if the circuit breaker controlling the outlet has flipped off. If it has, flip the breaker in the opposite direction, then back again in the correct position.
- Go back to the outlet and check all upstream (or line; in the direction of the circuit breakers) outlets on the same circuit between the affected outlet and the service panel. If any of these outlets are a GFCI outlet, they will affect all downstream outlets (or load; away from the circuit breakers), even if those affected outlets are not GFCI outlets. If so, reset that GFCI outlet or replace it.
- Remove the faceplate of the outlet that is not working, after first turning off the circuit breaker on the electrical service panel.
- Unscrew the outlet from the electrical box. Two screws (one at the top and one at the bottom) hold the outlet to the electrical box. Gently remove the outlet from the box.
- Check that all of the wires are properly connected to the outlet and that all pigtailed wires are firmly connected under wire nuts. Bare copper or green plastic-coated wires are ground wires; they will generally not cause an outlet to stop working.
- Rarely will conventional, non-GFCI outlets fail, but this does happen sometimes. If you believe this is the case, replace the outlet with another, similar outlet. GFCI outlets regularly fail and for no apparent reason. While GFCI outlets are considerably more expensive than non-GFCI outlets, total replacement is the only option as they cannot be opened up and fixed.
How to Fix a Warm or Sparking Outlet
Hot, sparking electrical outlets is an issue of vital concern. This usually will require replacement of the outlet. Be sure to turn off the breaker feeding the circuit with the warm or sparking outlet before investigating the cause. (It's hard to replace an outlet after it has caught on fire.)
- Unplug all cords leading to the problem outlet.
- Remove the outlet cover, then the outlet itself.
- Assess whether all the wire ends all firmly connected. Disconnected wires touching each other will produce sparks and flip a circuit breaker off.
- If there is any doubt about the condition of the receptacle, simply replace it. It is easy enough to replace an outlet by yourself and will give you added peace of mind.
How to Fix a Tripped Circuit Breaker
Sometimes, devices plugged into an outlet cause a circuit breaker to trip. With this issue, it might be a simple case of lightening the load on a circuit. Eventually, if the problem persists and affects other parts of the system, you might need a project called a heavy-up, an upgrade from 100 or 150 amp service to 200 amp service.
The most common reason for circuit breaker tripping is an overloaded system. Turn off appliances that consume a lot of electricity, flip the breaker, and try again. If the breaker does not turn off, then plug in and turn on one appliance or light and try again.
Sometimes, the circuit breaker itself may require replacing. Arc fault circuit interrupter (AFCI) circuit breakers are a tremendous safety improvement. But AFCIs do tend to be sensitive and prone to flipping off.
If you have several surge protectors within the home, all working off of the same AFCI circuit breaker, this may be a cause. Surge protector electrical leakage can sometimes produce nuisance tripping. AFCIs also trip often when using old vacuum cleaners. The older vacuum cleaner units have a tendency to produce noisy current on the path returning to the breaker. This noisy current will cause the breaker to trip.
If the panel has fuses rather than circuit breakers, this itself may indicate an older service panel that is not adequate for today's standards.
How to Fix a Dead Light or Appliance
If the circuit breaker trips or a fuse burns out, then nearly always a series of lights and appliances will not work. In a few instances, you may have just one light or appliance on a circuit. The most notable instance of this is with an electric oven, stove, dryer, or window unit air conditioner. Since these draw a huge amount of power, they tend to be on one dedicated circuit.
If this is an isolated problem with just one outlet, a defective outlet may be to blame. In this case, replace the entire outlet. If the outlet is a GFCI outlet, first try the reset the button.
If it is not a GFCI outlet, there is a chance that a different GFCI outlet has been installed upstream or line (on the same circuit, but between the problem outlet and the service panel) which trips everything else downstream or load. The best way to determine if you have a downstream GFCI outlet is with a tiny, cheap device called a GFCI tester.
How to Fix a Cord That's Loose or Falls Out of an Outlet
When the plug continually falls out of the outlet, it is simply a physical malfunction of the outlet and usually not the plug.
- The fast, easy fix is one that you may have already figured out. Bending the plug's prongs outward will help the wire stay in the outlet.
- If you believe that the problem is with the plug, you can replace the plug and electrical cord. Hardware stores often sell replacement cords for lamps that are easy to replace. Be careful about appliance cords, though, as these are not always so easy to deal with.
- But the best fix of all is to replace the entire outlet. Outlets that are 20 years old or more will wear out, and this is normal.