Easy to use
Not as easy to install as advertised
Cold water only
We purchased Luxe Bidet's Neo 120 Toilet Attachment so our writer could put it to the test. Keep reading for our full product review.
The Luxe Bidet Neo 120 is an affordable entry-level bidet option. It’s simple to use, effective, and costs a tenth as much as many other brands and models. The bidet uses water from your existing toilet supply to spray a cleansing jet of water toward your posterior after you go.
Installation: No small feat
The Luxe Bidet Neo 120 comes with the main attachment unit that fits underneath your existing toilet seat, a T-adapter to divert the water supply line to the sprayer, a mesh-metal hose, and a plastic wrench for installation. The company’s website claims that you can install this bidet attachment in 15 minutes. This time frame was almost my experience.
It took less than 15 minutes to get the Neo 120 hooked up to my toilet. But I could not get the T-adaptor to stop leaking after opening the water valve to fill the toilet and the attachment.
Next, I tried several sets of washers and O-rings in different combinations as I discovered that might be necessary (read it on various internet message boards). Apparently the issue is there are slight thread differences between the adaptor and the ballcock assembly on the toilet’s fill valve.
After several days and numerous trips to my local Home Depot, I came across the solution that eventually worked, which was an adaptor hose I purchased through Amazon. With this piece, the installation was nearly effortless. Finger tightening the hardware was all that was required.
Performance: Simple butt effective
There is in fact not much to the Luxe Bidet Neo 120. It’s mechanical, so It does not require a power source. When you turn the knob and let the water flow to the attachment, the sprayer drops down and sends a stream of water toward your posterior for a gentle, yet thorough cleaning. You can adjust the pressure with the same knob. While the change in the force of the spray is noticeable, it’s not significant. The pressure does not change all that much.
The Neo 120 does not offer heated or warm water, only cold tap water. While it is not necessarily unpleasant, honestly I prefer heated water, which more costly bidet seats provide.
The self-cleaning nozzle works well though you’ll likely want to give it a wipe with a bathroom bleach cleaner when you clean your toilet.
The Neo 120’s design is simple and pleasing to the eye. The Neo 120 fits nicely underneath your existing toilet seat while an external pod seems to float off the right side of the toilet. Two knobs control the unit atop that same external egg-shaped controller. One turns the sprayer on and off and controls the pressure from the jet, while the other is engaged to enable the nozzle’s self-cleaning function. It was intuitive and easy to use.
Care: As you would your toilet
The self-cleaning nozzle is simple to use. Just flip the knob and engage the water. I like to do this frequently (every other use.) But I also would recommend cleaning the unit when you clean your toilet with a bleach wipe to disinfect it. After a thorough cleaning, I think it’s a good idea to let the self-cleaning nozzle run for a bit to make sure you don’t spray any residual chemicals in the direction of your nether-regions, as they are sensitive and could react adversely to irritants.
Price: You get what you pay for
$35 is hard to beat. But that modest sum won’t get you the features you might associate with the word "luxe." Special features cost quite a bit more. The Neo 120 isn’t a seat, it’s an attachment. So, the seat isn’t heated.
Other issues that made me feel like this was a no-frills product were the cold water only and not being able to adjust the angle of the spray or the position. So, if you want to get a good cleaning after toileting, you’ll need to shimmy and pivot yourself while sitting there.
$35 is hard to beat. But for so little money, you won’t get the features you will with a unit that costs quite a bit more.
Luxe Bidet Neo 120 Toilet Attachment vs. the GenieBidet Seat
If you want to up your bidet game, for a little more money you can get a seat that has the bidet attachment. The GenieBidet Seat is a good product. It effectively does what it’s supposed to do. It is a little expensive—a little over $100—and it doesn't have any bells and whistles like a dryer or seat warmer. If you want all those special features, you can expect to pay about $300 for that. Keep in mind that a stand-alone porcelain bidet will run you up to $3,000.
There are numerous brands and models of on-toilet bidet accessories. TOTO is perhaps the best known, but those attachments go for a minimum of $200. So, a sub $40 price point for the Neo 120 is alluring.
A solid choice for beginners.
If you’ve never used a bidet and want to find out what all the fuss is about, the Luxe Bidet Neo 120 Toilet Attachment is a solid choice. I’d even consider it for a lesser-used bathroom. But honestly, if you know you want a bidet, you’re going to want a heated seat, temperature control on your water, and a dryer. This unit is good for a trial run to see if you will even use it. For $35, there is nothing to lose except maybe a little patience during installation.
- Product Name Neo 120 Toilet Attachment
- Product Brand Luxe Bidet
- Price $35.00
- Weight 1.8 lbs.
- Product Dimensions 12 x 6 x 6 in.