Melissa Homer

Melissa Homer headshot.

Melissa Homer

Melissa Homer is a member of The Spruce's Cleaning Review board. She is a trained cleaning professional, consultant, and educator with a two-decade career spanning commercial and professional residential cleaning. Melissa specializes in premium surface care, cleaning safety, cleaning procedure efficiency, cleaning training documentation, and cleaning damage repair.

Highlights:

  • Authored the first comprehensive online learning management systems (LMS) in the professional residential cleaning industry, called MaidPro University Online, with over 20 courses on the ins and outs of professional residential cleaning.
  • Developed the first COVID-19 Cleaning Training Course in the Professional Residential Cleaning Industry in March 2020, released to the public with over 6K views in the first month.
  • Successfully consulted on the repair of hundreds of cleaning damage claims, restoring surfaces insurance companies deemed unsalvageable.
  • Partnered in the development of several professional residential cleaning tools and chemicals, including the Sani-Scrubber. Acted as key product tester and consultant for several large commercial product lines, including ProTeam, Microfiber Wholesale, MISCO, and Seventh Generation Professional.
  • Member of the International Sanitary Supply Association (ISSA) since 2012.

Experience

With over twenty years of professional cleaning experience, Melissa currently serves as Chief Cleaning Officer at MaidPro, one of North America’s largest professional residential cleaning franchises. Melissa is responsible for cleaning product research and testing, cleaning procedure development, authoring cleaning training curriculum, cleaning damage claim forensics, and premium surface cleaning support for MaidPro's 300+ locations across the USA and Canada.

Previous to her long tenure at MaidPro, Melissa worked as a Regional Janitorial Sanitation Account Manager for Procter & Gamble Commercial Products Division providing commercial chemical product support to distributors and large commercial end-users across New England. She has been interviewed and quoted in numerous leading publications such as Martha Stewart Living, Real Simple, Consumer Reports, Better Homes & Gardens, U.S. News & World Report, and The Washington Post.

Education

Melissa graduated with honors from Tufts University.

Expertise: Professional Cleaning Training & Curriculum Development, Cleaning Safety (OSHA), Cleaning Procedure Efficiency, Cleaning Chemical & Equipment Development and Repair
Education: Tufts University
Location: Boston, Massachusetts
Title: Trained Cleaning Professional
Business Name: Maid Pro

About The Spruce

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