Is UrbanStems Really One of the Best Flower Delivery Services? Read Our Review

There's nothing quite like getting a delivery of colorful, fresh flowers to spruce up your space and brighten your day. The online delivery service UrbanStems is all about taking the luxury feeling of fresh designer bouquets and transforming it into a service that's convenient, affordable, and accessible to anyone across the country. 

UrbanStems designs and delivers fresh bouquets, dried bouquets, plants, and succulents across the continental United States. It offers its products both as individual purchases and for subscriptions, sourcing its plants from sustainable farms. With options for same-day and next-day delivery (depending on delivery locations), the UrbanStems model works to prioritize freshness and speed so that you or your loved ones can enjoy flowers in full bloom as soon as possible and for as long as possible.

What Is UrbanStems?

UrbanStems is an online flower delivery service that delivers fresh bouquets, dried bouquets, and even a handful of plants and succulents, often within a day of the order being placed. Customers can choose to place individual orders, or they can subscribe for deliveries that are scheduled to arrive on a regular basis. 

When you shop on the UrbanStems website, you'll be greeted with a large menu of choices and search filters. You can choose to browse bouquets designed for specific events, like anniversaries, birthdays, or sympathy, or you can browse selections based on seasonal blooms or your favorite kind of flower. Most fresh bouquets start around $40, with a handful of smaller plants costing even less. For larger and more luxurious purchases, the most expensive bouquets offered can have price points over $200.

All bouquets are designed by the in-house team of expert floral designers at UrbanStems. Each bouquet features an in-depth description, including a listing of exactly what is in the bouquet — a must to avoid any issues with allergies, kids, or pets. Because the bouquets are curated and designed ahead of time, there are minimal customization options. Some bouquets allow customers to double (or, in a few cases, triple) the number of stems included, but otherwise, bouquet designs are set from the start. Don't worry about being hemmed in by not having enough options, though; there are dozens and dozens of beautiful options to choose from with a consistent refresh of new flower combinations added to the shop.

One of the biggest selling points for UrbanStems is its claim to deliver orders rapidly to locations anywhere in the continental United States. There are a few limitations to that, however. Its same-day delivery service is currently only available for delivery addresses in New York City or Washington, D.C., and with some exclusions. For most major cities, you can order flowers for next-day delivery, but many locations may not have that speedy option available. You might find yourself needing to schedule a few days further out, and some deliveries can take up to a week to receive. Additionally, some flowers (and, by extension, some bouquets) are not available all year, but there are always new, seasonal additions to choose from.

Once you place an order, all purchases are final; there are no exchanges or returns permitted. In the event that a bouquet arrives damaged, customers can file a claim within three days of the original shipment date, and if UrbanStems accepts the claim, customers will receive a replacement. UrbanStems does not guarantee an exact replacement of the same product, and under some circumstances, the company might issue store credit instead.

Shop now: $30–$245+; urbanstems.com

Who Should Use UrbanStems?

UrbanStems is ideal for anyone who wants to bring the color and liveliness of fresh flowers into their homes while feeling confident that the flowers will be fresh and high-quality. The company is best known for its fast delivery service, assuring customers that its bouquets will be delivered quickly—sometimes on the same day or the next day—and that the flowers will be fresh and beautiful when they arrive. It's also a great service to use when you want to reflect sustainability concerns in your purchases, as UrbanStems sources all its flowers from responsible, sustainable farms. 

No matter what occasion you're looking for flowers for, UrbanStems has it covered. Every bouquet is tagged with ideas on what it's “best” for, or you can just choose based on the colors and flowers you prefer. The fast delivery makes it a great option for last-minute shopping ahead of an event, but you can also order "just because" for yourself or others!

Product Variety

UrbanStems offers two primary types of products: individual bouquets and subscriptions. You can purchase individual bouquets (as well as individual green plants and succulents), all of which are carefully designed and curated by expert floral designers and sourced directly from sustainable, Rainforest Alliance Certified farms. These farms are specially certified for following an array of responsible, sustainable farming practices that produce beautiful blooms year-round while also emphasizing a commitment to using resources, land, and labor in sustainable, equitable ways.

Bouquets

Bouquets range in size, style, and theme, including seasonal bouquets, ones designed for specific events, and a handful that just highlight one specific flower. Most bouquets are available for next-day delivery in many locations, and you can add a glass vase for an additional fee. Shipping is not included for individual bouquets, and it will usually cost between $10 and $15, depending on the location and the delivery schedule.

Shop now: Starting at $30; urbanstems.com

Subscriptions

If you'd rather get a steady supply of fresh flowers, either for yourself or for someone else, consider one of the three UrbanStems subscriptions. These subscriptions put your flower deliveries in the hands of the UrbanStems floral designers. You won't get to choose each individual bouquet; instead, you will sign up for a particular subscription tier and frequency, and you'll be surprised with a fresh, lively bouquet on a regular basis.

All subscriptions can be paid for upfront for a certain number of deliveries or can be charged individually on an ongoing basis. You can also modify your subscription at any time, either to adjust the delivery schedule or to change to a different tier. Even better for your budget is the news that all subscriptions include free shipping for every delivery.

The Classic subscription costs $55 per delivery, and you can choose to have bouquets delivered weekly, biweekly, or monthly. These bouquets tend to be "timeless" arrangements with classic flowers, curated by the expert floral design team. The first delivery includes a glass vase, but subsequent deliveries do not.

The Seasonal subscription, as the name suggests, has a particular focus on sending beautiful arrangements with seasonal blooms. It costs $75 per delivery, with the same weekly, biweekly, or monthly schedule options. The first delivery includes both a glass vase and a pair of UrbanStems branded shears.

The Luxe subscription is the highest-priced tier, at $105 per delivery, and has the same options for weekly, biweekly, or monthly deliveries. These bouquets are considered "premium" arrangements, often with more stems or a higher proportion of high-priced flower varieties. Every bouquet comes with a premium vase, and you also get a pair of UrbanStems branded shears with your first delivery.

Shop now: Starting at $55 per delivery; urbanstems.com

Pricing

• Individual bouquets: $30–$245+ (shipping not included)
• The Classic Subscription: $55 per delivery (shipping included)
• The Seasonal Subscription: $75 per delivery (shipping included)
• The Luxe Subscription: $105 per delivery (shipping included)

UrbanStems does not have a standard first-time customer discount. However, the company does mark down some bouquets from time to time and does run occasional sales. You can also sign up for the rewards program, which allows you to earn points with every purchase and eventually redeem them for free gifts or discounts on your orders.

UrbanStems Customer Reviews

Reviewers praised UrbanStems for the variety and quality of the flower selections. Several reviews on Thingtesting specifically called out the company for having beautiful, creative, and modern bouquet designs that highlight fresh flowers rather than excessive greens or other filler. Among the same reviews, some customers also highlighted the ability to add a personalized note, the range of price points, and the "luxury" feel of the service and its products. 

On the other hand, some reviewers said that delivery could have been more reliable or speedy. Reviewers on both Trustpilot and Influenster mentioned flowers arriving late, even after being ordered well in advance. Similarly, many of the same reviews voiced frustration with the freshness of the flowers, mentioning that some bouquets arrived wilted, bruised, or broken.