Call Center, Business Process Outsouring
Based just outside Chicago, IL, this call center company has both virtual and in-office call center agents. Windy City provides call center outsourcing to clients in need of both inbound and outbound calls. It hires its call center agents as employees (not contractors) and offers benefits like a paid time off, health care plan and 401K.
Types of Work at Home Opportunities:
The call center work at Windy City is telemarketing, but it is not cold calling or high pressure sales. Reps may be full or part time, but a commitment to a regular schedule of at least 20 hours per week is required.
Education Referral - Agents make outbound calls and receive inbound ones from people who have filled out an online form to receive information about colleges and universities. Agents match potential students with schools based on their interests.
Home Improvement - Phone reps set up in-person appointments with representatives of a home improvement company. Applicants should experience in sales, outbound calling and/or appointment setting and be skilled at overcoming objections.
Pay and Benefits:
Hourly pay starts at $9 and increasse to $10 after 90 days on the job. Incentives and bonuses are offered as well. Both full- and part-time employees begin earning paid time off after 90 days of employment.
Training, which is done online, is paid. Blue Cross Blue Shield health insurance benefits available with the company contributing to the plan. and the company offers a match in the 401(k) plan. Read more about call center pay structures.
Applicants must live in the state in which the job is based (see geographic requirements below).
Some sales experience is preferred but good listening skills, a professional telephone manner and the ability to work in a fast-paced environment are required. A land line phone is not required but a wired Internet connection is. Internet service must be of a certain speed which can be checked during the application process. Check out the typical call center technical requirements for most call centers.
Applying to Become a Windy City Agent:
Application process is online and includes a 15-20 minute online skills assessment. To apply go to Windy City Call Center website.
Windy City hires in certain U.S. states including:
Your state not listed? Search for different opportunities in this list of home call center jobs by state or a virtual call center companies in Canada. For more profiles like this, see these work-at-home call center company profiles.
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